I really enjoy my supporter’s recognizing the value of my operations management experience. When Is It Time to Make Adjustments to Your Business Operations This question on when to make a change in your business’ operations come up frequently, especially during our talks on building their video-centric digital marketing strategy. Change is tough to make […]
In a recent conversation with a corporate executive on their digital marketing strategy the subject of the high cost of customer service came up. What caught my attention was the mention of their ‘disposable customer base’. Back in 2009 I wrote a blog on how large businesses adopting a disposable customers attitude. It seems I might need to revisit what […]
So why does ever business need an operations manager? Doesn’t the owner, or founder, or creator, know how to operate their business? Isn’t hiring a marketing and sales director more important than hiring an operations manager? All of these questions are good ones and ones I am asked nearly every time we consult with a […]
Not a day goes by where I don’t here… I have not got the time to deal with social media and get the work done to keep my business going. I would take a shot at probably 80% or more business owners say this when the subject comes up on the need …
In every business there is, and naturally always will be, a constant butting of the marketing and operations heads over who drives the business plan. This part of business is like gravity and air..can’t live without either. What is new to the age old war for control of the business plan has to do with […]
I ran into a gentleman on the golf course recently who I found, after about four hours of playing terrible golf with him, was beginning a business which he felt he only needed a good marketing and sale team to make it work. I have lost count of how many people I have …
I am taking a break for a minute from unpacking my luggage after my long awaited golf vacation to Southern California. But you probably did not come to my blog for me to tell you about that..you came to find out what is next for Mr Business Golf…right? If not…well, guess you stopped by …
